Custom Website Development Services

GrtLabs designs and builds custom websites and web applications for businesses that have outgrown templates. A good-looking site isn’t enough on its own. We build for what happens after launch: pages that load fast, work well on phones, stay secure, and that your team can keep updated without calling a developer for every change.

What we build

• Business websites. Marketing sites with clear structure, useful content and calls to action, organized around how your buyers research and decide.
• Web applications and portals. Customer portals, booking systems, dashboards and admin panels connected to your own data. Our Cemetery Management CRM is one example. It combines online booking, admin panels and online payments in a single web application.
• Ecommerce stores. Stores built on Shopify, BigCommerce and WooCommerce, plus the custom features and integrations that off-the-shelf themes don’t cover. We also build tools for store owners, such as Runway, our reorder app for BigCommerce merchants.
• Integrations. Connections between your site and the systems you already use, such as CRMs, payment gateways, inventory and ERP tools, so data moves without anyone re-typing it.
• Redesigns and rebuilds. A move off an outdated or hard-to-edit site onto a cleaner, faster setup, without losing the content that already works.

BigCommerce app and store development

GrtLabs builds BigCommerce apps. We designed and built Runway, a free, read-only inventory app, and it is live on the BigCommerce App Marketplace. We bring the same work to your store.

Talk to GrtLabs or email [email protected]

What every build includes

• Mobile-friendly layouts. Every page adapts to phones, tablets and desktops, so you don’t need a separate mobile site.
• Performance. Clean code, optimized images and sensible hosting choices so pages load quickly.
• Security. A security review of the site and its plugins or dependencies, sensible access controls, and an update plan. We can also assess risk on an existing site before we change anything.
• Search-friendly structure. One clear H1 per page, logical headings, readable URLs and editable page titles and meta descriptions, so your digital marketing has a solid base.
• Easy editing. A content setup your team can update day to day, with documentation for anything custom.

Who it’s for

• Businesses whose current website is slow, outdated or hard to edit
• Teams that need a customer portal, booking flow or internal web tool
• Online retailers that need a new store or custom features on an existing one
• Organizations in healthcare, construction, fintech, ecommerce, education and the non-profit sector that need a web partner who understands their workflows

How we work

• Discovery. We talk through your goals, audience, content and the systems your site needs to connect to.
• Scope and plan. We agree on pages, features, integrations and a delivery plan before any build work starts.
• Design and build. We work in short iterations and share previews, so you can give feedback early instead of at the end.
• Test and launch. We test on real devices and browsers, check forms and integrations, and handle the move to production.
• Handoff and support. We document the build and train your team. If you’d like, we can stay on for updates and improvements.

Related services

Many web projects grow into AI and automation work. These services from our AI Factory plug directly into a website or web app:

• AI Assistants: a grounded assistant on your site that answers from your approved content and hands off to your team when it should.
• RAG Knowledge Systems: natural-language search over your documentation, with answers that cite their sources.
• AI Automation: route form submissions and orders into your systems without manual re-keying.
• AWS / Azure AI: AI features added to an existing web or mobile app, running in your own cloud.
• Digital Marketing: SEO and campaigns that bring the right visitors to your new site.
• IT Staffing: experienced developers who join your team for a project or a busy stretch.

Frequently asked questions

Do you build on a CMS or with custom code?

It depends on what the site needs to do. Marketing sites usually run on a content management system your team can edit. Stores run on Shopify, BigCommerce or WooCommerce. Portals and internal tools are built as custom web applications. We recommend the approach during discovery and explain the trade-offs.

Should I choose a custom website or a template?

A template is often enough for a simple brochure site that needs to launch quickly. A custom website makes more sense when you need specific features, integrations with your business systems, or a design that sets you apart. We help you decide during discovery. Our guide on custom website vs template covers the trade-offs.

Will my website work well on phones?

Yes. Every site we build uses responsive layouts that adapt to phones, tablets and desktops, and we test on real devices before launch.

Can you connect my website to the systems we already use?

Yes. We connect websites to CRMs, payment gateways, inventory and order systems, and other business tools through their APIs, so information flows without manual re-entry.

How much does a custom website cost and how long does it take?

Cost and timeline depend on the number of pages, the features and the integrations involved. After a short discovery conversation, we give you a written scope and estimate so you know what to expect before work begins.

Do you provide support after launch?

Yes. We hand off every project with documentation and training. If you prefer, we can stay involved for updates, security maintenance and new features.

Start your website project

Tell us what your site needs to do, what isn’t working today and which systems it should connect to. We’ll come back with a clear plan and next steps. Contact GrtLabs to get started.